Shipping 

Worldwide Shipping

Explore our collection of handmade dog collars, leashes, and accessories, crafted with care and tailored to ensure your furry friends step out in style and comfort. Discover a world of convenience with our global shipping. But that’s not all— free shipping on orders surpassing 200€. At our online store, we’re passionate about making exceptional products accessible to pet lovers worldwide.

Returns

The most important thing to us at Zoomica is that you and your furry friend are happy with your purchase! If for any reason you are not satisfied, we will gladly accept a return for qualifying items. You must return the merchandise within 14 days of receiving your order. All returned items must be unworn and undamaged. Items must be returned with the original tags and in the original packaging.

How to do it?

To complete a return, send an email to [email protected] with the subject “Return”. Please include the email address and order number, as well as a detailed description of your return, and we will be happy to consult with you. If the return is approved and reviewed by Zoomica, please allow 2-5 business days for our team to process your return. Zoomica will issue a refund to the original payment method and send a confirmation.

Zoomica reserves the right to reject returned products that do not comply with the listed policies. Rejected items will be returned to the original shipping address, not at our expense.

If you wish to cancel your order, please make sure to do so within the processing time. When you receive an email with your tracking number & email confirmation, it is too late to cancel.